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Have questions? We'd love to hear from you.
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Whether you have questions about our loan connection services, need assistance with your application, or want to provide feedback, our team is ready to assist you.
Working Hours
Mon - Fri: 9AM - 5PM EST
Excluding federal holidays
Response Time
We aim to respond to all inquiries within 1-2 business days. For urgent matters, please indicate so in your message subject.
Your Privacy is Protected
All communications are encrypted and handled securely. We never share your personal information with third parties without your consent.
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Thank you for contacting us. We'll get back to you within 1-2 business days.
Frequently Asked Questions
Before reaching out, you might find your answer here.
How long does it take to get a response?
We typically respond to all inquiries within 1-2 business days. For urgent matters, please mention "URGENT" in your subject line.
Can I check my loan application status?
Since we are a connection service and not a lender, please contact the lender directly for application status updates. You should have received their contact information after being connected.
How do I opt out of marketing communications?
You can opt out by clicking the "unsubscribe" link in any marketing email, or by sending a request to [email protected] with "Unsubscribe" as the subject.